Congratulations on placing your order, how exciting!
Once the order has successfully gone through, we’ll send you an order confirmation email receipt. Your order will then be processed and ready for shipping within 5 working business days. At this stage, you will receive another email with a tracking number, which will allow you to track your parcel and be up to date.
At the moment, we only offer the below delivery options:
UK STANDARD DELIVERY– Royal Mail Signed for (2-5 working days): FREE
UK NEXT DAY– Royal Mail Signed for (order placed before 12 pm) - £4.95
BANK HOLIDAY - Orders placed on Bank Holiday will be dispatched the following next day (for Next Day Delivery) or within 2 days (for Standard Delivery)
Should you have any questions or failed to receive any of those email mentioned above, please give us a shout as soon as possible and email at email@example.com and we will solve this.
All orders, at the moment, will be shipped via Royal Mail and we trust them to deliver your packages on time. We also provide, only signed for services. However, we are not responsible for late shipment due to bad weather, strikes or carrier delays.
If there is a problem with your order and it cannot be shipped on the time selected, we will let you know as soon as possible.
You are responsible for entering your address correctly, however, if you have made a mistake or wish to change the address we recommend you to do as quickly as possible by sending us an email at firstname.lastname@example.org
For European and International delivery please email us at email@example.com
If you are not available to receive your parcel, Royal Mail will attempt to leave you a card with information on how to receive your parcel.
For any questions or problems please do not hesitate to contact us at firstname.lastname@example.org